Legal
Privacy Policy
Effective date: August 14, 2026
1. Overview
DeClouder Solutions, Inc. ("DeClouder," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our websites, applications, integrations, and related services.
2. Information We Collect
Depending on the service, we may collect information you provide directly, such as your name, email address, company information, messages, and support requests. We may also collect technical information such as IP address, browser or device information, usage events, and security logs.
3. Connected Accounts and Third-Party Data
When you choose to connect a third-party service, we may receive data made available through that provider's API according to the permissions you authorize. This may include business, accounting, transaction, report, or other account data required to provide the requested integration. We use connected-account data only to provide, maintain, secure, and improve the functionality you request.
4. How We Use Information
We use information to provide and operate our services, authenticate users and integrations, process authorized API requests, respond to inquiries, maintain security, troubleshoot problems, improve our services, comply with legal obligations, and prevent fraud or misuse.
5. How We Share Information
We do not sell personal information. We may share information with service providers that help us host, secure, operate, or support our services; with third-party platforms at your direction; when required by law; or when reasonably necessary to protect rights, safety, and security. Service providers are given access only as reasonably necessary for their functions.
6. Data Retention
We retain information for as long as reasonably necessary to provide the services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. The retention period may vary based on the type of data and the service involved.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No internet-based service or storage system can guarantee absolute security.
8. Your Choices and Connected Accounts
You may revoke access to a connected third-party account through that provider's settings where available. You may also contact us to request access, correction, or deletion of personal information, subject to applicable law and legitimate retention requirements.
9. Cookies and Analytics
Our website may use cookies and similar technologies necessary for site functionality, security, and analytics. These technologies help us understand site usage and improve performance and user experience.
10. Children's Privacy
Our services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our services.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated Policy on this page and update the effective date above.
12. Contact Us
Privacy questions or requests may be sent to info@declouder.ai or mailed to DeClouder Solutions, Inc., 425 Town Plaza Avenue, Ponte Vedra Beach, FL 32081.